Returns & Exchanges
At Sesto Synergy, we want you to be completely satisfied with your fashion purchases, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our team is committed to making your exchange or refund process as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.